Frequently asked questions | Request a Mineral Quote

Question 1

Is the quote builder a binding offer?

Accepted Answer

No. Quotes are provisional until availability, documentation and commercial terms are confirmed in writing.

Question 2

Can I email a quote to the desk?

Accepted Answer

Yes. Complete customer details and product quantities, then use Email to desk. A provisional PDF can also be downloaded.

Question 3

Are banking details required?

Accepted Answer

Optional for local PDF only. Banking instructions for approved deals are issued after compliance review.

Question 4

Do you accept third-party payments?

Accepted Answer

No. Bank transfer from the verified buyer account only.